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IMEX GROUP IMEX GROUP

Privacy Policy

We, the company, establish the following privacy policy, construct a system for the protection of personal information, and promote the protection of personal information by thoroughly ensuring that all employees recognize the importance of personal information protection and take appropriate measures

IMEX Group (hereinafter referred to as "the Company") hereby establishes this Privacy Policy (hereinafter referred to as "the Policy") regarding the handling of user's personal information in the services provided on this website (hereinafter referred to as "the Service").

Article 1 (Personal Information)

"Personal Information" refers to information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in the information, as well as data regarding appearance, fingerprints, voiceprints, and insurance numbers on health insurance cards, etc. that can identify a specific individual based on the information alone (personal identification information), in accordance with the Act on the Protection of Personal Information.

Article 2 (Methods of Collecting Personal Information)

The Company may ask users for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. when they register to use the service. The Company may also collect transaction records and payment-related information, including personal information of users, between users and partners, from the Company's partners (information providers, advertisers, ad servers, etc., hereinafter referred to as "partners").

Article 3 (Purposes of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

  1. For the provision and operation of the Company's services
  2. To respond to inquiries from users (including identity verification)
  3. To send emails regarding new features, updates, campaigns, and information about other services provided by the Company to users who are using the service
  4. To contact users as necessary for maintenance, important notifications, etc.
  5. To identify users who violate the terms of use or attempt to use the service for fraudulent or improper purposes and refuse their usage
  6. To allow users to view, modify, delete, and check the usage status of their registered information
  7. To bill users for fees in paid services
  8. Other purposes associated with the above purposes

Article 4 (Changes in Purpose of Use) T

  1. The Company may change the purpose of use of personal information only if it is reasonably deemed to be relevant to the purpose before the change. In the event of a change in the purpose of use, the Company will notify users of the new purpose through the Company's designated method or disclose it on this website.

Article 5 (Provision of Personal Information to Third Parties)

  1. Except as provided below, the Company will not provide personal information to third parties without obtaining the prior consent of the user, unless permitted by the Personal Information Protection Act and other laws and regulations:
    1. When it is necessary to protect the life, body, or property of a person, and obtaining the consent of the individual is difficult
    2. When it is particularly necessary for improving public health or promoting the healthy upbringing of children, and obtaining the consent of the individual is difficult
    3. When it is necessary to cooperate with a national institution, local government, or a person entrusted by them in performing legally prescribed duties, and obtaining the consent of the individual may hinder the performance of such duties
    4. When the following matters have been notified or publicly announced in advance, and the Company has submitted a report to the Personal Information Protection Commission:

Article 6 (Disclosure of Personal Information)

  1. When the company is requested by the individual to disclose personal information, the company will promptly disclose it to the individual. However, if disclosing it falls under any of the following cases, the company may not disclose all or part of it, and in such cases, the company will promptly notify the individual of the decision not to disclose. A handling fee of 1,000 yen per request will be charged for the disclosure of personal information.
    1. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
    2. When there is a significant impediment to the proper implementation of the company's business.
    3. When it would violate other laws and regulations
  2. However, personal information other than personal information such as browsing history and characteristic information will generally not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

  1. If a user finds that their personal information held by the company is incorrect, they can request the company to correct, add, or delete (hereinafter referred to as "correction, etc.") the personal information through the procedure specified by the company. If the company determines that it is necessary to respond to the request from the user in the preceding paragraph, the company will promptly carry out the correction, etc., of the personal information. The company will promptly notify the user when it has made a decision to carry out the correction, etc., based on the provisions of the preceding paragraph, or when it has made a decision not to carry out the correction, etc

Article 8 (Suspension of Use, etc. of Personal Information)

  1. If a user requests the company to suspend or delete the use of personal information, claiming that the personal information is being handled beyond the scope of the purpose of use or has been acquired by improper means, the company will promptly conduct necessary investigations. Based on the investigation results in the preceding paragraph, if the company determines that it is necessary to respond to the request, the company will promptly suspend or delete the use of the personal information. The company will promptly notify the user when it has carried out the suspension or deletion of the use of personal information based on the provisions of the preceding paragraph or when it has made a decision not to carry out the suspension or deletion. However, in cases where suspending or deleting the use involves a significant cost or is otherwise difficult, and there is a substitute measure that can be taken to protect the rights and interests of the user, the company may take such substitute measure

Article 9 (Changes to the Privacy Policy)

  1. The contents of this policy, except for matters stipulated separately in laws and regulations or this policy, may be changed without notifying the users. Unless otherwise specified by the company, the revised privacy policy will take effect from the time it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this policy, please contact the following:

Address: 2-3-18 Hirakawa-cho, Chiyoda-ku, Tokyo 102-0093, Japan
Company Name: IMEX WORLD Co., Ltd.
MANAGING Director: Hikaru Nakagawa

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